How it works
One person on the ground, from match to settled.
No listings to scroll and no agency to chase. You get a vetted local who does the search, goes to the viewings, negotiates in the local language, and stays until the admin is done.
- 01Day 0
Get matched
Tell us your city, budget, languages and family situation. We pair you with the right Insidoor within 48 hours.
- You send us the city, your arrival date, your budget and who is coming with you.
- We match on city, language, budget and family situation — not on whoever is free.
- You meet your Insidoor in the app and agree the brief before anything starts.
- 02Week 1–2
They search
Your Insidoor shortlists homes, visits in person, and uploads video walkthroughs to your shared search board.
- Your Insidoor walks the neighbourhoods you are considering and tells you what the listings do not.
- They visit each shortlisted place in person and film a walkthrough for your search board.
- You react to each one in chat — the shortlist narrows without you boarding a plane.
- 03Week 2–4
You sign
They negotiate in the local language, review the lease with you, and handle handover and keys.
- Your Insidoor negotiates rent and terms in the local language, on your behalf.
- They read the lease with you and flag the clauses that matter where you are moving.
- Handover, inventory and keys are handled on the ground, with photos.
- 04First month
You settle
Bank, SIM, registration, utilities, healthcare — ticked off together on your milestone timeline.
- The admin that follows a move gets done in the right order, with someone who has done it before.
- Bank account, local SIM, residence registration, utilities and internet.
- Healthcare, school search and a first-week orientation of your actual neighbourhood.
What your Insidoor handles
We start with the home — and stay until you're settled.
Verify and Starter cover the home. Premium keeps your Insidoor on the job through everything that follows the keys.
The home
- Shortlist matched to your budget & family
- In-person viewings with video walkthroughs
- Area reports & scam checks
- Lease negotiation & review
- Handover, inventory, keys
The setup
- Bank account & local SIM
- Residence registration
- Utilities & internet
- Healthcare & school search
- First-week orientation
Everything happens on the Insidoor platform: in-app chat, a shared search board, viewing videos, and a milestone timeline you can follow — with ratings both ways.
How your money moves
You pay once, up front. Your Insidoor gets paid as they deliver.
Insidoor collects the full fee at booking and holds it. Your Insidoor's share is released only as each milestone is completed — which is what keeps the job finished rather than started.
- 1Viewings deliveredYour Insidoor has visited the shortlist in person and uploaded the walkthroughs.
- 2Lease signedNegotiation is done, the lease is reviewed, and you have the keys.
- 3Setup completeBank, SIM, registration and utilities are ticked off. Premium only.
Milestones that were not delivered were not paid out. If a search stalls, contact us and we will rematch you or refund the unreleased portion. More on pricing and payment →
Who you're matched with
Not an agent. A neighbor who's done this before.
Every Insidoor has lived in their city for at least three years, holds a verified ID, and shows their languages, response time and completion record on their profile.
Scouts
Handle Verify checks and viewings — fast eyes on the ground.
A Scout is who you want when you have found a place yourself and need someone to go and look at it this week.
Insidoors
Run full Starter and Premium relocations, end to end.
An Insidoor takes the whole move: the search, the negotiation, the lease, and on Premium everything that follows it.
Common questions
How long does it take to get matched?
We introduce you to your Insidoor within 48 hours of your request. Tell us the city, your budget, your languages and who is coming with you, and we pair you with someone whose experience fits.
How far ahead of my move should I start?
Four to six weeks before you arrive is comfortable for a full search. Verify works at any notice — if you have found a place and need eyes on it this week, that is exactly what it is for.
What if I don't get on with my Insidoor?
Tell us and we rematch you. Ratings run both ways on Insidoor, and an Insidoor who is not delivering does not keep working with us. Nothing is released to an Insidoor before the milestone it is attached to.
Your city is waiting. So is your Insidoor.
Tell us where you're headed, your budget and who's coming with you. We'll introduce you to your Insidoor within 48 hours.
Get matched